BAGBROS / CUSTOMER CARE
A clear path to resolution.
15 days. Manufacturing defects only.
Warranty, return, exchange or replacement requests for manufacturing defects are accepted within 15 calendar days of your order date. Purchases from Website, App, Amazon and Flipkart are accepted.
Tell us what happened
Sign in and open a new ticket. Select the purchase channel and order ID, enter the order date, choose your requested outcome, upload clear images of the defect and describe the issue. You can include additional information and attach a receipt.
Our executive reviews every request
Our executive will review your order, images and issue description and reply to the same ticket within 24 hours. Approval or rejection follows this review. You can add further information and follow all replies in your private dashboard. Please wait for our instructions before sending a product back.
Need help?
Email support@bagbros.in and include your order ID or ticket reference.